Curse

stephash · Aug 12, 2010, 05:12 PM // 17:12

Over the last 2 days, The night before the server move started I have been having issues, Sure, you can blame it on the server move which it may well be, these issues are in questions below.

(Error message: Code 058 and 007)
my questions are;
Why could I not log onto American servers when there are 3 districts active?(I'm European, UK)
Is this situation STILL going on?
Why can I not log on at all right now?
Why can I not load the Wiki page?(Is this an ISP issue or do they share some sort of server..?)

I'm sorry if this seems like a stupid thread, I really think it could be deeper...

Thank you for any help I get.
(I'm not the smartest when it comes to networking... I'm really a beginner at most things computer related)

I Pwn Brownies · Aug 13, 2010, 01:10 AM // 01:10

Quote:

Originally Posted by stephash

(I'm not the smartest when it comes to networking... I'm really a beginner at most things computer related)

This is why I really wish Guild Wars, ArenaNet, NCSoft, and other such companies would keep that information to themselves. It's like "technical hypochondriacs" pop up all over the place, thinking that because the servers were moved is the reason they cannot log on.

For all anyone knows, all you would need is a router reset. Go submit a ticket or contact Gaile. That's where you'd likely get the most help, the next most helpful place being here.

Quaker · Aug 13, 2010, 07:49 PM // 19:49

Quote:

Originally Posted by stephash

Why can I not load the Wiki page?(Is this an ISP issue or do they share some sort of server..?)

This sounds suspiciously like the DNS issue that was brought up in some other threads. Which means, an ISP issue, sort of - the DNS (Domain Name Server) is what converts a URL (like www.guildwars.com) to the actual IP address of the site. Sometimes, when sites move and IPs change, the information updates take a while to get to the DNS servers, or the DNS server could have a problem.
There are other DNS services out there - which I don't know the address of at the moment, but if you google "free DNS" you can find some (there's even a Google one I think.)
So try a different DNS or, if you wait long enough, your local DNS should update soon-ish.